Bazama – Buyer & Seller FAQs
Everything you need to know about buying and selling on Bazama
Buyer FAQs
1. How can I be sure the jewelry on Bazama is authentic?
Every product on Bazama comes directly from verified artisans and sellers. We check authenticity, quality, and origin before products go live. You get 'Handcrafted with Trust' assurance with every order.
2. What if I receive a damaged or wrong item?
We've got your back. You can request a replacement or return within a simple, no-hassle process as per sellers guide. Your money is safe until you are happy with what you receive.
3. Is my payment secure on Bazama?
Yes . All payments are encrypted and processed via trusted gateways. Your financial details are never shared with sellers.
4. How long will delivery take?
Since these are handcrafted pieces, timelines may vary a little. But most orders reach within 5–7 business days, and you'll get live tracking updates for peace of mind.
5. Why should I buy from Bazama instead of other online stores?
Because when you buy from Bazama, you're not just buying jewelry — you're supporting artisans, empowering women entrepreneurs, and wearing a story. It's beauty with purpose.
Seller FAQs
6. I'm a small artisan. Will Bazama really help me grow?
Absolutely! Bazama handles marketing, promotion, logistics, and tech so you can focus only on your craft. Your story and products will reach buyers across India and globally.
7. Do I need to be tech-savvy to sell on Bazama?
Not at all! Our team will guide you step by step — from uploading your first product to managing orders. We even provide training & support calls.
8. How do I know I'll get paid on time?
Your payments are safe with us. Once the buyer confirms the order, your earnings are released directly into your account as per schedule — clear, transparent, and timely.
9. What if my products don't sell quickly?
Don't worry! We provide seller support, insights, and promotions to help boost your sales. You'll also get visibility through Bazama campaigns, exhibitions, and social media.
10. Why should I trust Bazama over other marketplaces?
Because Bazama is built for artisans, not mass producers. Here, your work won't be lost in a crowd — it will be celebrated. We ensure your creations get the spotlight they deserve.